Terms & Conditions

Terms & Conditions

Medical disclaimer:

The information and reference guides in this website are intended solely for the general information for the reader. It is not to be used to diagnose health problems or for treatment purposes. It is not a substitute for medical care provided by a licensed and qualified health professional. Please consult your health care provider for any advice on medications.

Our readers offer information and opinions on Medical condition, not as a substitute for professional medical prevention, diagnosis, or treatment. Please consult with your physician, pharmacist, or health care provider before taking or making any home remedies, cleaning or supplements or following any treatment suggested by anyone on this site.

Be cautious if you have allergy or if taking some drugs for your treatment, some food or supplement can not be a good combination. Only your health care provider, personal physician, or pharmacist can provide you with advice on what is safe and effective for your unique needs or diagnose your particular medical history.

No website, including this one, can replace the services of a qualified physician or other health-care professional. The author and publisher are not engaging in rendering medical or counseling services. If problems appear or persist, the reader should consult with a well-chosen physician, health-care or mental-health professional. Accordingly, the author and publisher expressly disclaim any liability, loss, damage or injury caused by the contents of this website. The information contained in this website is not intended to take the place of any information or treatment provided by your medical professionals. Consult with a professional for any specific medical, health, legal, or financial concern.

Website disclaimer:
Anti Cancer tools website provides a service.

While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date.

The materials contained on this website are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. Anti Cancer tools does not accept any responsibility for any loss, which may arise from reliance on information contained on this site.

This website and its contents are provided “AS IS” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Reproduction, distribution, republication, and/or retransmission of material contained within this website are prohibited unless the prior written permission of Anti Cancer Tools TM has been obtained.

Use of our Website
You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract. You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law.

You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems. You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

Products or Services
All purchases through our website are subject to product availability. We may, in our sole
discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.
Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Canadian dollars.

We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website.

Copyright/Permission to Reproduce
Materials on this Web site were produced and/or compiled for the purpose of providing Canadians with direct access to information about the services offered by Anti Cancer Tools TM.

The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

You acknowledge that Anti Cancer Tools TM. http:/wwwanticancertools.ca. The site contains information, software, photographs, text, typefaces, graphic, logos, images, and other material (collectively “content”) that are protected by copyright, Trademarks, or other proprietary right. All content is copyrighted as a collective work under Canada copyright laws.

We own a copyright in the selection, coordination, arrangement, and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit Content, in whole or in part.

You may make copies of select portions of the content, if the copies are made only for you personal use, non-commercial use. Except as described in the previous sentence, you may not upload, post, reproduce, or distribute in any way content protected by copyright without obtaining permission from Anti Cancer Tools TM

Anti Cancer Tools TM is protective of is trademarks and service marks and has registered such marks with the Canadian Patent and Trademarks Office and/or claims common law rights to these marks. Anti Cancer Tools, trademarks may not be used in connection with any product or service that is not a product of Anti Cancer Tools TM, or in any manner that is likely to cause confusion among customers. All product names referred to in these pages are trademarks of Anti Cancer Tools TM. AntiCancer Tools, “Anti-Cancer Tools” and “Anti Cancer Tools” are Trademarks of Anti Cancer Tools TM.

Hyper linking Notice
Some areas of our site may provide links to other external sites that we do not own, control, or influence. We reference sites that we think might be useful or of interest to you but we are not responsible for the content or privacy practices used by other site owners. Inclusion of any link does not imply endorsement, investigation, certification, control, or verification by Anti Cancer Tools TM of the linked site or information contained thereon.

Anti Cancer Tools TM Web sites, contain links to third party sites. Anti Cancer Tools TM provides these links only as a service and convenience to our visitors. We take no responsibility for the content at third party sites and a link to them in no way implies an endorsement or recommendation of the products, services, or information found there.

A third party site may have a privacy policy different from that of Anti Cancer Tools TM and may provide less security than the Anti Cancer Tools TM Web site. Anti Cancer Tools TM disclaims all liability with regard to your access to linked Web sites. When you link to sites external to Anti Cancer Tools TM Web sites, you do so at your own risk.

Anti Cancer Tools TM makes every effort to ensure that our links to third party Web sites lead to content that is accessible and available in both official languages. However, that is not always feasible or possible.

Linking to any other site is at your sole risk and we will not be responsible or liable for
any damages in connection with linking. Links to downloadable software sites are for
convenience only and we are not responsible or liable for any difficulties or consequences
associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software

Anti Cancer Tools TM reserves, the right to regularly review and re-evaluate any and all links and reserves the right to terminate any link without prior notification.
Requests for posting links to third party sites should be directed to: administration@anticancertools.ca

Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website.

Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

Use Comments, Feedback, and Other Submissions
You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.

You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content.

You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s
operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.

We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

Your Personal Information
Please see our Privacy Policy to learn about how we collect, use, and share your personal

Errors and Omissions
Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.

We do not undertake to update, modify or clarify information on our website, except as required by law.

Disclaimer and Limitation of Liability
You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.

The use of our website is at your sole risk and you assume full responsibility for any costs
associated with your use of our website. We will not be liable for any damages of any kind
related to the use of our website.

In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.
Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.

You agree to defend and indemnify us, and hold us and our affiliates harmless,, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.

Governing Law
Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of the Province of [Name of Province] without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the Province of British Colombia in the City of Vancouver, British Colombia and you irrevocably consent to the exclusive jurisdiction and venue of such courts.

Entire Agreement
The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.

Privacy & Security
When processing your order, we use Secure Socket Layer (SSL) encryption which encrypts your order information into a highly difficult to decipher code to ensure our entire checkout process remains secure.

We treat any information that we obtain extremely seriously. Therefore, we do not provide our customer list to any outside sources. This includes our customers’ e-mail addresses.

We are aware that all information our customers share with us are given solely because our customers trust us. That is a trust we have worked hard to earn and one that we are determined not to let down.

If you have any further questions regarding our store policies, please email us at customerservice@anticancertools.ca so we can be of assistance.
Price and payment

Prices for products are quoted on our website. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product’s correct price will be stated [when you pay for the product].

In addition to the price of the products, you [will/may] have to pay a delivery charge, which will be as stated [when you pay for the product].

Payment must be made [upon the submission of your order]. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

Shipping & Delivery Policy

Ordering Process
Once you have submitted your order, you will receive an Order Confirmation email. If you do not receive this e-mail within a day of placing your order then please contact us customerservices@anticancertools.ca.

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. As soon as your order has been shipped, you will receive a Shipment Completed email. All Canadian orders receive a Free Tracking Number, which can be used to track your shipment via Canada Post website. Business day mean Monday to Friday, except holidays. Please note we do not ship on [Sundays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

We generally ship all in stock merchandise within 3-7 days of the order being placed.

Domestic: Canadian Packages all have tracking codes on them and if a package is not received within 15 business days we can open a claim to track it with the Canada Post. Please notify us 15 days after shipping your order if your package has not arrived.

International: International Packages can sometimes take up to 30 days to arrive, depending on the location. Orders shipped Express come with insurance up to $100 and we will file a claim on your behalf if your Express shipped package is not received within 30 days of shipping.

Please note: If Canada Post notes your package as “delivered” we cannot open any claim on your behalf. Check with your postal agent as soon as possible to find out where the package is. Canada Post is responsible to all delivery.

Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page.

Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at customerservices@anticancertools.ca.

Refund policy

Return Policies For Head covers
For health, reasons we are unable to have the standard return policy. We assure our customers that our product is packaged with the utmost care, which includes cleanliness. Our returns cannot be reused or donated, as everyone is experiencing some sort of medical procedure, which should not be exchanged with each other. We rarely have a return for workmanship.

The only way we will give a FULL REFUND is if the package has not been opened. THE RETURN MUST REACH US WITHIN 15 DAYS OF PURCHASE.
This policy was effective as of 07/18/2013.
When returning unopened product the following guidelines must be adhered to:
• All tags and packaging must be included as shipped. We cannot accept returns on hats if they are damaged or mistreated due to improper packaging
• If your item was shipped in a box, please pack it in a box (and not an envelope) for returns
• If the item(s) arrive crushed, bent, or have excessive wrinkling we cannot issue proper credit.
• Please package the items with care to ensure safe delivery back to us. Your returned item must reach us in the original condition in which it was shipped.
• We do not pay for return postage!
These policies ensure that all customers will receive a clean, unused, perfect item with every order they place.

Plus a 25% Charge for a service fee to all head cover return.

Any item that does not meet the above guidelines will be returned to you at your expense. and no refund will be made. Please do not send back items that you have had for over 15 days or items you have worn.

Medical Supplies & Pain Management Return Policy
Your happiness is important to us, yet due to the rehabilitation and hygiene nature of our products, most of our products must be non-returnable. Hygiene items such as bed, bath safety lifters, poles, bars or rails; braces, cushions, pillows, gowns; Rehab items such as uplift seat assist, walkers, putties, leg lifters are not returnable. Items that are not returnable are indicated in its product description as well.

If you would like to return a product, please first check online to see if its page states the item is non-returnable. If not stated online, you may contact us at customerservices@antivcancertool.ca to confirm as to whether the product can be returned.

When returning unopened product the following guidelines must be adhered to:
• All tags and packaging must be included as shipped. We cannot accept returns on hats if they are damaged or mistreated due to improper packaging
• If your item was shipped in a box, please pack it in a box (and not an envelope) for returns
• If the item(s) arrive crushed, bent, or have excessive wrinkling we cannot issue proper credit.
• Please package the items with care to ensure safe delivery back to us. Your returned item must reach us in the original condition in which it was shipped.
• We do not pay for return postage!
These policies ensure that all customers will receive a clean, unused, perfect item with every order they place.

Any item that does not meet the above guidelines will be returned to you at your expense. Please do not send back items that you have had for over 15 days or items you have worn.

No receipt required!

Return Service Fees: Most product returns require a service fee of 15%. (Select products such as the Healthcraft Super Pole and other bulk items require up to a 25% service fee due to our manufacturer’s requirements.) Please understand that when a product is returned, quite a lot of work goes into the return process, and this service fee allows us to keep our retail costs low, and our quality of service levels very high.


If you refuse a package upon arrival or your package is undeliverable due to customer error, we must charge your card for the shipping cost and shipper fee caused by your decision. This policy applies even if your order was originally sent to you via FREE shipping.

Defective Products
Because each of our wonderful suppliers handle defective items differently, please call us at customerservices@antivcancertool.ca if you encounter any problems with your purchase and we make sure any issues are resolved in a timely manner.
Common Sense Precaution
Due to the medical and rehabilitation nature of the products we make available to consumers for retail, we urge you to use our products with caution. If you are not fully aware of how something works, whether the product choice suits your condition, or if you suspect a defect, report it to us and consult with your medical professional before using! Anti Cancer Tools does not have medical professionals on staff, nor do we offer medical advice.

If the product is returnable:                                                                                              When returning a product, you must contact Anti Cancer Tools within 30 days of receiving your product to obtain a Return Merchandise Authorization (RMA) number, which will expire 10 days after being issued. You are responsible for returning the item to the address designated by Anti Cancer Tools Customer Service Counselor in a track-able fashion, and the RMA number must be written very clearly on your shipping label on the outside of your shipping box. Once the product you ship back to us is confirmed received, and in new condition, a merchandise credit, or an exchange credit will be applied to your account. The exchange credit will be valid up to 6 months after issue.

If receiving a refund, please allow 6-8 weeks (two billing cycles) for the credit to process to your original payment method.

It is very important you do not deface the retail box in any way, so please be sure your RMA number is prominently displayed only on the shipping label on the outside of the shipping box, so we don’t refuse your package. Products must be in like-new condition, contain all of its original contents, in its original packaging, and show absolutely no signs of wear and tear in order to be accepted for Return Merchandise Authorization (RMA). We will process your return immediately upon receipt.

Cancellation Policy
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization number via email customerservices@antivcancertool.ca . Once you have received the product. Fallow the return policy from Anti Cancer Tools. Unauthorized returns/refused shipments will not be accepted or credited, Please make sure to obtain an (RMA) number.

Registration/Membership is not refundable

It is a service and information site. It provide to people who would like to have information about cancer. The registration fee is donated to different cancer association across Canada.



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